This privacy policy will explain how our organisation uses the personal data we collect from you when you use our website or our services.
Topics:
- What data do we collect?
- How do we collect your data?
- How will we use your data?
- How do we store your data?
- Marketing
- What are your data protection rights
- What are cookies?
- How do we use cookies?
- What types of cookies do we use?
- How to manage your cookies
- Privacy policies of other websites
- Changes to our privacy policy
- How to contact us
- How to contact the appropriate authorities
What data do we collect?
Our Company collects the following data:
- Personal identification information including name, email address, phone number, home address and credit card details.
- Non-personally identifiable information including cookies, device ID and the general location.
How do we collect your data?
You directly provide The Elms with most of the data we collect. We collect data and process data when you:
- Register online or place an order for any of our products or services.
- Voluntarily complete a customer survey or provide feedback via email.
- Use or view our website via your browser’s cookies.
- Interact with our posts on our social media.
How will we use your data?
The Elms collects your data so that we can:
- Process your order and manage your account.
- Email you with special offers on other products and services we think you might like.
- Email you with news updates or blog posts.
When The Elms processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.
How do we store your data?
The Elms securely stores your data on a password protected server accessed on a password protected computer.
Marketing
The Elms would like to send you information about products and services of ours that we think you might like. If you have agreed to receive marketing, you may always opt out at a later date.
You have the right at any time to stop The Elms from contacting you for marketing purposes.
If you no longer wish to be contacted for marketing purposes, please email marketing@theelms.ie.
What are your data protection rights?
The Elms would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request The Elms for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that The Elms correct any information you believe is inaccurate. You also have the right to request The Elms to complete the information you believe is incomplete.
The right to erasure – You have the right to request that The Elms erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that The Elms restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to The Elms’ processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that The Elms transfer the data that we have collected to another organisation, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our
Email: marketing@theelms.ie
Call us at: +35345876060
Or write to us:
The Elms
Punchestown
Naas
Co. Kildare
W91 V2TT
Cookies
Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology
For further information, visit allaboutcookies.org.
How do we use cookies?
Our Company uses cookies in a range of ways to improve your experience on our website, including:
Keeping you signed in
Understanding how you use our website
What types of cookies do we use?
There are a number of different types of cookies, however, our website uses:
Functionality – The Elms uses these cookies so that we recognise you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
Advertising – The Elms uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. The Elms sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.
How to manage cookies
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
Privacy policies of other websites
Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
Changes to our privacy policy
The Elms keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 12 December 2024.
How to contact us
If you have any questions about The Elms’ privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us at: marketing@theelms.ie
Call us: +35345876060
Or write to us at:
The Elms
Punchestown
Naas
Co. Kildare
W91 V2TT
How to contact the appropriate authority
Should you wish to report a complaint or if you feel that The Elms has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.
Email: info@oic.ie
Address:
6 Earlsfort Terrace,
Dublin 2,
D02 W773